It’s a common debate in many businesses. Just who should be responsible for managing my company’s social media presence? Sales? Marketing? Customer Service?

Do you want our perspective? How about all of the above? For most companies, social media …

Gorilla Glass manufacturer Corning has unveiled a follow-up YouTube video to its wildly successful “A Day Made of Glass,” providing another look into what the future could be like with the growth of glass touchscreen interfaces, from innovative chalkboards and …

This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.

Even if you’re a small business, don’t neglect YouTube. More than ever, brand fans …

A month or so ago, after a particularly irksome stay at the Luxor hotel in Las Vegas, I declared the era of toothless social media reps “over”. How successful that declaration will prove to be, it’s too early to tell …

With Trump and Huckabee dropping out of the Presidential race, the GOP is getting down to business. Still, this week proved that no party — or individual — is safe from slipping up on social media. Some minor Republican gaffes …

Money doesn’t grow on trees, but it does grow on Tweets…

The world knows quite well that #tigerblood flows through the veins of @CharlieSheen. We’re also learning that the color of #TigerBlood is green, as Charlie proves to the world …